Privacy Policy

1Information We Collect

We collect personal information only when you voluntarily provide it to us. The types of information we may collect include:

Information you provide directly:

• Contact details: Full name, email address, phone number
• Professional details: Company or institution name, designation, department
• Order information: Delivery address, UPI/payment reference numbers
• Correspondence: Messages, enquiry details, FDP or training requirements

Information collected automatically:

• Log data: IP address, browser type, pages visited, timestamps
• Analytics data: Page views, session duration, referral source (via Google Analytics)
• Cookies: Session identifiers and preference cookies (see Section 6)

2How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your enquiries, product requests, and FDP/training requests
• To process product orders and send order confirmation emails
• To send newsletters and updates, where you have opted in
• To improve our website content and user experience
• To comply with legal obligations
• To prevent fraud and ensure the security of our services

We will never send you unsolicited marketing communications without your consent. You may unsubscribe from newsletter emails at any time using the link in the email.

3Legal Basis for Processing

Where applicable, we process your personal data under the following legal bases:

• Consent: When you submit a contact form, FDP request, or subscribe to our newsletter
• Contractual necessity: To process and fulfil product orders
• Legitimate interests: To improve our services and protect our business
• Legal obligation: To comply with applicable Indian law, including the Digital Personal Data Protection Act, 2023 (DPDPA)

4Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information with:

• Service providers: Email delivery services (Microsoft 365 SMTP), Google (reCAPTCHA, Analytics) — bound by their own privacy policies and data processing agreements
• ANCIT Group companies: ANCIT EduTECH (ancitedutech.com) and RentoInfra (rentoinfra.com) for relevant programme coordination, where applicable
• Legal authorities: Where required by law, court order, or government regulation

Any third party we share data with is required to maintain appropriate security and only process the data for the specified purpose.

5Data Retention

We retain your personal information for as long as necessary to fulfil the purpose for which it was collected, or as required by law:

• Contact form enquiries: Up to 2 years from the date of submission
• Order records: Up to 7 years for financial and compliance purposes
• Newsletter subscriptions: Until you unsubscribe
• Analytics data: Per Google Analytics retention settings (default 26 months)

After the retention period, data is securely deleted or anonymised.

6Cookies & Tracking

Our website uses cookies and similar technologies for the following purposes:

• Essential cookies: Required for the website to function (session management)
• Analytics cookies: Google Analytics (GA4) to understand how visitors use the site. Data is anonymised where possible.
• Security cookies: Google reCAPTCHA to prevent spam form submissions

You can control cookies through your browser settings. Disabling cookies may affect some website functionality. We do not use advertising or tracking cookies from third-party ad networks.

7Your Rights

Under the Digital Personal Data Protection Act, 2023 (India) and applicable regulations, you have the right to:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Erasure: Request deletion of your personal data, subject to legal retention requirements
• Withdraw consent: Withdraw consent at any time for processing based on consent
• Grievance redressal: Raise a complaint with our Data Protection Officer

To exercise any of these rights, please email us at info@ancitconsulting.com. We will respond within 30 days.

8Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse:

• All form data is transmitted over HTTPS (TLS encryption)
• Email communications use authenticated SMTP (Microsoft 365)
• Server access is restricted and monitored
• We regularly review our security practices

While we take reasonable precautions, no internet transmission is 100% secure. In the event of a data breach affecting your rights, we will notify you as required by law.

9Third-Party Links

Our website contains links to third-party websites including our partner companies (TOSUN, Elektrobit, BOSCH), sister companies (ANCIT EduTECH, RentoInfra), and tools (BuildUrECU, TSMaster). These sites have their own privacy policies and we are not responsible for their content or practices. We encourage you to review their policies before providing personal information.

10Children's Privacy

Our website and services are directed at professionals, students (18+), and institutions. We do not knowingly collect personal information from children under 18. If you believe a minor has submitted information to us, please contact us immediately and we will delete it.

11Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make material changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after changes constitutes acceptance of the updated policy.

12Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal data, please contact: